Return & Refund Policy
As a frozen food business, we take the quality of our products very seriously, and we strive to ensure that all of our customers are satisfied with their purchases. However, due to the nature of our products, we only accept returns/refunds under the following condition:
- If you received a damaged product
- If the product quality is not up to the mark
- If the packaging is torn
When you place an order with us, we carefully package and ship your items to ensure they arrive in the best possible condition. If you receive a damaged or defective product, please contact us immediately and we will do our best to resolve the issue.
We encourage you to review your order carefully before submitting it to ensure that all items are correct and meet your expectations. If you have any questions about our products or policies, please don’t hesitate to contact us before placing your order.
Thank you for choosing Zakyan, and we appreciate your understanding of our return and refund policy.